Ive been playing for over a year and loved the game (level 85) and after the update I lost what was likely over 300 hours of game play. Upon trying to resolve the issue Ive only received stock cut and paste responses which Ive tried probably 50+ times. Im not starting over. This game turned out to be a true and utter waste of time. I regret wasting my time on it. I would not recommend that you try it out.
I read stuff about Soul Hunters - Assassin's AGE